Privacy Policy

Learn how Dublin Kitchen Splashbacks collects, uses, stores and protects personal data.

What Personal Data We Collect

This website may collect your name, phone number, email address, Eircode or area, preferred contact method, kitchen splashback request details, and uploaded photos so the business can respond to your quote enquiry.

Your details are used for service-related communication about your quote request. They are not used for marketing by default.

Why We Collect Your Personal Data and Our Lawful Basis

We process your personal data only where we have a lawful basis under the General Data Protection Regulation (GDPR).

Depending on how you interact with us, we may rely on the following lawful bases:

Taking Steps Before Entering Into a Contract and Performing a Contract

We process your personal data where it is necessary to:

respond to your enquiry;
prepare and provide a quotation;
arrange a measurement, consultation or installation;
communicate with you about the requested service;
manage your booking or project;
process payments and provide the agreed services.

This may include processing your name, telephone number, email address, property address or Eircode, measurements, project details and any photographs you provide.

Legal Obligations

We may process and retain certain personal data where required to comply with legal, tax, accounting or regulatory obligations.

This may include information contained in invoices, payment records, contracts and business transaction records.

Legitimate Interests

We may process personal data where it is necessary for our legitimate business interests, provided that these interests are not overridden by your data protection rights.

Our legitimate interests include:

responding to customer enquiries and providing customer support;
managing and improving our services and website;
maintaining records of business communications;
protecting our website, forms, systems and business from spam, fraud, misuse or security threats;
establishing, exercising or defending legal claims;
handling complaints and resolving disputes.

Where we rely on legitimate interests, we consider the impact on your rights and use your personal data only where the processing is necessary and proportionate.

Consent

Where required, we may rely on your consent for activities such as:

optional marketing communications;
non-essential cookies or analytics technologies;
any other processing for which we specifically request your permission.

You may withdraw your consent at any time by contacting us. Withdrawing consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.

We do not rely on consent where processing is necessary to respond to your quotation request or provide a service you have requested.